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Terms and Conditions

These Terms of Use ("Terms") govern your use of our website www.studio-nova.shop (the "Website") as well as the purchase of products through our online shop.

By accessing or using our website, you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our services.

Use of our website

You agree to use our website only for lawful purposes and to use and enjoy the website in a manner that does not infringe, restrict or hinder the rights of others.

Product information

We strive to ensure that the information, descriptions, and prices of the products on our website are correct. However, we reserve the right to refuse orders if product information, including prices and promotions, has been published incorrectly.

Colors and finishes of the products may vary slightly due to monitor settings and photography. Please contact us if you have any questions before making a purchase.

Orders & Payment

All orders are subject to acceptance and availability. You will receive a confirmation email after placing an order. Payments are processed securely, and we accept most credit cards and other supported payment methods.

We reserve the right to refuse or cancel orders, including in cases of limited stock, inaccuracies or errors in product or pricing information.

Shipping & Delivery

We strive to process and ship all orders within 48 hours. Shipping is free for all orders.

Estimated delivery times may vary depending on your location. Once your order has been shipped, you will receive a tracking number via email.

Returns & Refunds

If you are not satisfied with your purchase, you can return it within 30 days of delivery for any reason.

We offer:

  • Free returns

  • Free collection service for returned items

  • Full refund once we receive the item in its original condition

To initiate a return, please contact us at info@studio-nova.shop .

Intellectual property

All content on this website, including text, images, logos, and photos, is the property of Studio Nova and protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without prior written permission.

Limitation of liability

We are not liable for any indirect, incidental or consequential damages arising from the use of, or inability to use, our products or website.

Changes to these terms and conditions

We may change these terms and conditions from time to time. All changes will be published on this page with an updated effective date. By continuing to use the website, you agree to the amended terms and conditions.

Company information

Company name: Nova Retail Limited
Company number: 78037932
Address: Flat B01, 2/F, Kin Tak Fung Industrial Building, 174 Wai Yip Street, Kwun Tong, Hong Kong